Help Center

Support, FAQs, and troubleshooting for EEP users.

Frequently Asked Questions

Does EEP stamp my drawings?

No. EEP is a professional calculation and documentation tool. All outputs must be reviewed and sealed by a licensed Professional Engineer (P.Eng or PE) registered in your jurisdiction.

How do I manage my subscription?

You can upgrade, downgrade, or cancel your subscription at any time via the "Billing & Plans" portal in your dashboard, managed securely by Lemon Squeezy.

I found a code discrepancy. What do I do?

If you believe a calculation differs from your local AHJ's interpretation of the CEC/NEC, please contact our engineering support team immediately at support@eep.engineering.